COM 200 Week 4 quiz

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1. Which of the following statements is the best example of an intimate form of self-disclosure: (Points : 1)

       While looking in the sky, Danine says “I grew up in Lexington.”

       While making direct eye contact, Danine says “I’ve always dreamed of become a pilot but, sadly, I never thought I was smart enough.”

       While looking away, Danine says “I have three siblings.”

       While typing on an online discussion board, Danine wrote “I like watching professional wrestling”.

Question 2.2. Dale, a minister, and his wife Jan had plans for a “date night.” An emergency arose with a congregational member. Dale calls Jan saying, “I know how much we were both looking forward to our time alone tonight. I just heard from Jose that is wife is expected to pass away before morning and he has asked that I be with him and Lois. I hate to disappoint you, could we move our date night to Friday?” Dale’s response is an example of what type of conflict style? (Points : 1)

       A poorly-stated accommodation

       A poorly-stated compromise

       A well-stated compromise

       A well-stated accommodation

Question 3.3. Listening is: (Points : 1)

       The process of physically hearing.

       The process of physically hearing and determining if a reaction is necessary.

       The psychological process of physically hearing, emotionally responding, and reacting verbally.

       The psychological process of physically hearing, inter­preting, and, responding to ensure you get your way.

Question 4.4. _____________ is a positive way to maintain relationships and involves direct discussion about the relationship and self-disclosure. (Points : 1)

       Equity

       Action Facilitation Support

       Over-support

       Openness

Question 5.5. Being optimistic, expressing your commitment, emotional support and seeking support from family and friends are all examples of: (Points : 1)

       Being nice

       Being human

       Communicating competently

       Positive or constructive behaviors

Question 6.6. Researchers report that most of us spend more time ___________ than we do in any other communicative activity; however, most people have had little education on how to be an effective listener. (Points : 1)

       Shopping

       Watching TV

       Studying

       Listening

Question 7.7. Your friend Sean comes to you with a problem. He has come to work late three times in the last week and is afraid he will be fired. You told him he needs to wake earlier and then went and got him a bus schedule so he knows which bus to catch. This is an example of: (Points : 1)

       Action-facilitation support

       Emotional intelligence

       Allowing control

       Avoidance

Question 8.8. We do all of the following with active-empathic listening, EXCEPT:  (Points : 1)

       Listen from the speaker’s point of view by putting ourselves in his/her shoes.

       Lose our own identity and assume the identity of the other person to understand his/her point of view.

       Respond to the speaker’s feelings and needs.

       Carefully listen for long enough to form a perspective before you respond.

Question 9.9. The following are all elements of effective listening EXCEPT: (Points : 1)

       Motivation and attention

       Hearing and interpreting

       Patience and endurance

       Evaluating and responding

Question 10.10. Being connected to your own feelings has nothing to do with your ability to understand and be sensitive to others’ feelings. (Points : 1)

       True

       False